LVC Spotlight Media ("we," "our," or "us") operates as a creative digital marketing, branding, search engine optimization (SEO), and public relations (PR) agency. We provide growth solutions, media publication services, paid advertising, and website design to businesses, founders, and professionals across the United States, India, and internationally.
This Privacy Policy details how we collect, handle, store, and safeguard your personal and organizational data when you visit our website (lvcspotlightmedia.com), engage with our forms, purchase our packages, or utilize our marketing and PR services. By using our website or services, you acknowledge the terms described in this policy.
2. Information We Collect
We collect information that you directly provide to us, as well as data automatically gathered when you browse our website or engage with our marketing communications.
A. Personal & Contact Information
Full name, business or personal email address, phone number, company/organization name, job title, country/state of residence, and billing addresses provided through contact forms, proposal requests, or growth audit questionnaires.
B. Lead & Campaign Discovery Details
Marketing goals, target demographics, website URLs, existing advertising spend, founder bios, PR background, visa portfolio summaries (for visa publication clients), and project scope requirements.
C. Website Analytics & Technical Data
Internet Protocol (IP) address, browser type and version, operating system, device characteristics, referring URLs, pages visited, time spent on pages, clickstream data, and interaction timestamps.
D. Marketing Communications & Preferences
Newsletter subscription preferences, email open and click engagement rates, event/webinar signups, and customer feedback responses.
3. Payment & Billing Details
Important Payment Card Processing Notice:
Payment-card details (including credit card numbers, CVVs, and expiration dates) are processed directly by our PCI-DSS compliant third-party payment providers (such as Stripe or authorized merchant processors) and are not stored directly on LVC Spotlight Media servers.
We only retain transaction records, invoice identifiers, payment dates, currency, and payment status necessary for accounting, tax compliance, and service verification.
4. How We Use Information
We process personal and corporate information for legitimate business purposes, contract fulfillment, and legal compliance:
- Service Delivery: Designing websites, executing SEO & paid ad campaigns, pitching PR placements, drafting editorial features, and delivering scheduled client milestones.
- Customer Support & Onboarding: Communicating project updates, review stages, content approvals, and answering client inquiries.
- Marketing & Insights: Sharing marketing guides, case studies, agency updates, and promotional offers where consented.
- Website Analytics & Optimization: Analyzing user flow, diagnosing technical issues, and enhancing browsing performance across devices.
- Billing & Account Management: Generating invoices, processing milestone payments, and managing subscription renewals.
- Fraud & Security Prevention: Safeguarding our systems against spam, unauthorized access, malware, and fraudulent transactions.
5. Third-Party Processors & Service Providers
We do not sell, rent, or trade your personal information. We share information solely with trusted third-party providers who assist us in operating our platform, under strict data protection terms:
Payment ProcessorsSecure gateways handling payment authorization, invoicing, and tax calculation.
CRM & Client PortalsSystems managing customer inquiries, proposals, communication history, and pipelines.
Analytics ProvidersGoogle Analytics and performance monitors evaluating traffic and site usage.
Advertising PlatformsGoogle Ads, Meta, LinkedIn, and TikTok ad networks for campaign execution and retargeting.
Hosting & Cloud InfrastructureVercel, AWS, and modern secure cloud providers hosting our web properties and databases.
Email & Notification PlatformsSendGrid, Resend, and transactional email providers delivering updates and newsletters.
6. Cookies & Tracking Technologies
Our website uses cookies, web beacons, and similar technologies to enhance user experience, remember preferences, and analyze website traffic.
Essential Cookies: Required for the fundamental operation of the website, session handling, and security verification.
Analytics Cookies: Help us understand how visitors interact with the site, popular pages, and performance bottlenecks.
Advertising & Retargeting Cookies: Used to display relevant advertising campaigns and measure ad conversion effectiveness.
Preference Cookies: Remember your selected region, currency, or theme settings across sessions.
You can modify or disable cookies through your browser settings at any time. Please note that disabling essential cookies may impact certain interactive features on our site.
7. Data Retention & Security Practices
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying contractual obligations, accounting requirements, and resolving legal disputes.
Our Technical Safeguards Include:
- Transport Layer Security (TLS/HTTPS) encryption for all in-transit communications.
- Restricted access control policies limiting customer data strictly to authorized personnel on a need-to-know basis.
- Continuous system vulnerability scanning, firewalls, and monitoring protocols.
- Secure data backups and disaster recovery protocols.
8. User Privacy Rights & Marketing Opt-Out
Depending on your jurisdiction (such as CCPA/CPRA in California, GDPR in Europe, or applicable regional data laws), you have specific rights regarding your personal information:
Right to Access & PortabilityRequest a copy of the personal data we hold about you in a readable format.
Right to RectificationRequest correction of inaccurate or incomplete personal records.
Right to Erasure ("Be Forgotten")Request deletion of personal records, subject to statutory retention exceptions.
Right to Restrict or ObjectObject to specific processing activities, direct marketing, or profiling.
Marketing Opt-Out:You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any marketing message, or by emailing us directly. Transactional and service-related messages (e.g., project milestones, invoices) will continue to be delivered.
9. International Data Processing & Transfers
LVC Spotlight Media operates globally with offices and service teams located in the United States and India. If you access our website or engage our services from outside the United States, please be aware that your data may be transferred to, processed, and stored in the United States, India, or other countries where our cloud infrastructure providers maintain facilities. We implement appropriate contractual safeguards to protect cross-border data transfers.
Our website and services are directed exclusively to business professionals, founders, and adults aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have collected information from a child under 18 without verified parental consent, we will promptly delete that data.
11. Changes to This Privacy Policy
We may periodically revise this Privacy Policy to reflect modifications in our operational practices, technological enhancements, or regulatory developments. When updates are published, the "Last Updated" date at the top of this page will be revised. Continued use of our website or services after any modifications indicates your acceptance of the updated policy.
12. Contact & Privacy Inquiries
If you have questions, comments, or data privacy requests concerning this policy, please reach out to our legal and data compliance officers:
United States Offices
14114 Dallas Pkwy, Suite 500B, Dallas, TX 75254
5015 Addison Circle, Addison, TX 75001
228 Hamilton Ave, 3rd Floor, Palo Alto, CA 94301
India Office
Unit No 203, 2nd Floor Suite #749, SBR CV Towers, Sector-1, Sy No 64, HUDA Techno Enclave, Madhapur, Hyderabad - 500081
